Debbie-goins
June 02, 2026
"Honestly, shipping took forever"
I ordered from padelusa.com the shipping was way slower than I expected. I kept checking the tracking, but it barely moved for days and there weren’t really any helpful updates. I was just kind of left wondering what was going on. The product might be fine, but the delivery time alone made the whole experience frustrating for me
"I was about to order from padelusa.com, but..."
I was about to order from padelusa.com, but then I got to checkout and saw the shipping cost. Seriously, what a rip-off. It made the whole order feel not worth it at all. I have no idea why shipping for a normal order has to be that stupidly expensive. Ended up ditching the cart and buying somewhere else. Annoying, honestly
CaseyBillingsley_18
May 31, 2026
"Save your time and maybe shop around"
I ordered from padelusa.com and, to be honest, it wasn’t a terrible experience, but it definitely wasn’t great either. The website looked decent and ordering was easy enough, but the shipping took longer than I expected and I had to keep checking for updates myself because they didn’t really keep me in the loop.
The product was fine once it finally showed up, but for what I paid, I expected the whole thing to feel smoother. Customer service did respond, but not quickly enough to be helpful. Just a heads up to save your time: I’d probably compare other options before ordering from them again.
"Broke after just a couple games"
I only got to use it for two games and then it broke, which was frustrating because I wasn’t doing anything crazy with it and I expected it to last way longer, so it just doesn’t feel durable enough...
"Felt like the expert advice didn’t really help"
I paid for expert advice hoping it would point me in the right direction, but it just didn’t help at all. The guidance I got ended up being bad, and I feel like I wasted my money. Maybe I expected too much, but wouldn’t you think paid advice should at least be useful?
"Well... support did get back to me..."
Well... support did get back to me, but they didn’t really do much to help with my issue.
Lillie.andrade
May 07, 2026
"Exchange process was more complicated than necessary"
I tried to exchange my order and, wow, it really turned into a whole project for no reason. The replies were slow, the instructions weren’t exactly crystal clear, and I kept getting the feeling that helping me wasn’t high on anyone’s list. Maybe exchanges are supposed to be this frustrating, but I kind of assumed it would be handled a little more smoothly.
Stephanie-barrett
May 03, 2026
"Not as impressed the second time"
I liked my first order enough to come back, so maybe my expectations were a bit high this time. Unfortunately, the shipping felt slow, and when I reached out to support, they didn’t really give me much help. I still think the product itself can be decent, but based on this experience, I’m definitely not as excited about ordering again.
michaelwebb2479
April 24, 2026
"A bit disappointed with the stock update"
I ordered a racket because the website said it was in stock, but later I was told it actually wasn’t available. I get that these things can happen, but it was still frustrating since I could’ve ordered it from somewhere else instead of waiting around. The site really needs to be updated more accurately. Not the best first experience, though I’d maybe give them another try if the stock info improves.
Richard_footman94
April 16, 2026
"Pretty sure my issue never actually got fixed"
I had an issue with my order and reached out hoping it would get sorted, but I’m not sure anyone really took ownership of it. The replies from support were short, and it kind of felt like they were just brushing past the actual problem. I had to follow up more than once, and even then I don’t think there was ever a real fix. Maybe I just had a bad experience, but it was frustrating enough that I probably wouldn’t use them again
john_Christy86
April 05, 2026
"Wish there were more brands to choose from"
I was hoping to find a bigger selection of padel brands here, but the options felt limited. A few of the things I was looking for weren’t available (which was a bit frustrating), so I ended up browsing other sites instead. Kind of disappointing, honestly
bernice-Griffith
March 31, 2026
"Wish they’d mentioned it was backordered"
I ordered a racket and only found out afterward that it was actually on backorder. No one gave me a heads-up, and I had to keep reaching out just to get updates. Maybe they were overwhelmed or maybe the inventory on the site wasn’t accurate, but either way it made the whole thing frustrating.
hello_bertha107
March 21, 2026
"I ordered from padelusa.com and the racket arrived..."
I ordered from padelusa.com and the racket arrived quickly, so no complaints there. But when I opened the package, I did get a bit of a weird feeling about it.
The packaging looked a little different from what I was expecting, and the finish on the racket didn’t seem quite the same as the one I had tried in a store. It could absolutely be legit, but I just didn’t feel completely confident about it.
I did reach out to customer service, and they responded, which I appreciated. I just wish the explanation had been a little more reassuring, especially considering the price. Overall, not a terrible experience, but I’m still left unsure.
gina.Kroll
March 20, 2026
"Delivery showed up the wrong day"
The delivery came on a different day than expected, which really threw off my plans. I had set things up around the original date, so it was frustrating. Not great.
Sonya.heil
March 04, 2026
"I tried using a discount code I..."
I tried using a discount code I found on their site, but checkout kept saying it wasn’t valid. I even double-checked the terms because I figured maybe I missed something. Support eventually responded, but it took longer than I expected, which was frustrating. Curious if anyone else has had the same issue with their codes not working?
pamelawork3349
February 24, 2026
"Tracking was basically no help"
The order tracking was kind of useless. It barely updated for days, and then when it finally did, the updates were confusing. There wasn’t really a clear delivery date either, so I had to keep checking it myself over and over. Just, yeah, a really annoying experience.
KeriTunney_40
February 23, 2026
"Took Me a While to Find Stuff"
At first I thought the site looked decent, and it does, but once I started trying to actually find what I needed, it got annoying fast. The menus weren’t super clear, so I kept clicking around just to get basic product details that felt like they should’ve been easy to find.
A few pages were slower than I expected, and the filters seemed helpful at first, well, actually, not really, because they didn’t narrow things down the way I thought they would. Checkout also threw me off a bit. It’s not a terrible website, but it definitely could be smoother.
JamesSandy_35
February 12, 2026
"Not great communication after ordering"
I ordered from padelusa.com the communication was frustrating. I got the order confirmation right away, but after that... almost nothing?? I had to email a couple of times just to find out what was going on, and even then the replies were slow and didn’t really help much. I’m fine with waiting, but is it that hard to keep customers updated?? Based on this experience, I probably wouldn’t order from them again
edwincox2175
February 09, 2026
"I reached out to padelusa.com about..."
I reached out to padelusa.com about my order and didn’t hear anything back for days. I even tried using the contact form too, just to make sure my email didn’t get missed or whatever, but still nothing.
I’m trying to be chill about it, because I get that things can be busy, but it’s frustrating when all you want is a quick update. Waiting isn’t the end of the world, but being left hanging like that definitely makes me think twice about ordering again
"Return policy left me a bit unsure"
I was interested in ordering, but I wanted to check the return policy first just in case. it was confusing. I couldn’t really tell who would cover return shipping or what the actual process would be. The products seemed fine, so I was still tempted, but the unclear return info made me hesitate and I ended up not going through with it.